Surrey & South London
Based in Caterham, Surrey. Built on 10+ years running multi-site operations in transport, retail, and hospitality across London. Discovery from £1,500, on-site visits available.
If you've been searching for an AI automation consultant near you, you've probably noticed something: most aren't actually nearby. They're based in Shoreditch, central Manchester, or working entirely remote. There's nothing wrong with that — but it means they'll never see your operation in person, and you'll never get an honest read on what your team is actually spending their week doing.
I'm based in Caterham. I work with hospitality businesses, logistics operators, and SMEs across Surrey, South London, and the home counties. And before I built automation systems, I managed the operations they're built for — multi-site hospitality, transport, retail across London. I've had your bad Mondays. That's the difference.
Most of the build work for AI automation can be done remotely. But the part that matters most — Discovery, where I map how your operation actually runs — benefits enormously from being on-site. There's a difference between hearing someone describe their operation on a Zoom call and standing on their floor at 7pm watching what actually happens. Good automation comes from the second one.
For Surrey and South London businesses, on-site Discovery is straightforward. Caterham to Croydon is 20 minutes. Caterham to Guildford is 30. I'll suggest it where it genuinely helps, not as a default — but if your operation benefits from someone being in the room, I can be in the room.
There's also the market context. The South East hospitality sector has specific pressures that a consultant based in Manchester or Edinburgh won't feel the same way: National Living Wage increases hitting £12.71/hour, employer NI at 15%, the acute competition in South London's restaurant scene, the staffing challenges faced by hotels and catering businesses across the home counties. These aren't abstract numbers to me — I've run rotas and margins against them. They're the reason operators around here are looking at automation.
The businesses getting the most from AI automation in Surrey and South London right now are the ones where one person is doing the work of two — and everyone can see it but nobody has had the time to fix it.
The work tends to concentrate around a handful of problems that come up repeatedly across the region.
Hospitality businesses in Croydon, Sutton, and South London — booking and enquiry automation is where most start. A typical scenario: a 60-cover restaurant in Croydon takes a booking enquiry at 9.47pm. The duty manager sees it the next morning at 10.15am. The customer has already booked elsewhere. That sequence happens 10–15 times a week in a busy restaurant. Across a year, the lost revenue is between £40,000 and £65,000. The automation that fixes it costs £3,000–£5,000 to build, runs for under £100 a month, and you own it outright.
Hotel and venue groups across Surrey — multi-site operations with reporting, invoicing, and supplier management happening manually across sites. The volume of repetitive work is exactly what automation is designed for. One system connecting everything saves 10–15 hours a week across the team.
Logistics and transport operators along the M25 corridor — driver scheduling, invoice reconciliation, tachograph data extraction, compliance documentation. The kind of work where a single missed entry creates either a fine or a ten-minute headache that becomes a two-hour search through paperwork. Most SME operators in this region still do all of it manually. The teams that automate it free up roughly a day a week per coordinator.
Professional services firms across Guildford, Woking, and Epsom — accountants, letting agents, recruitment firms, consultancies. High volume of routine client communication and document processing that consumes senior people's time.
Most AI consultancies in London won't show you a number until you're on a call. Here's ours upfront, because you should be able to make an informed decision before committing an hour of your time.
For the full cost breakdown and how that compares to hiring an additional member of staff, I've published that separately. No other consultancy in the region does that. You should have the information before you speak to anyone.
Yes. I'm based in Caterham and cover Croydon, Sutton, Merton, Wimbledon, Guildford, Redhill, Reigate, Epsom, and Woking. On-site Discovery visits are available across Surrey and South London. Most of the build work is done remotely.
Discovery is £1,500 fixed. Implementation ranges from £3,000 to £20,000 depending on complexity — most SMEs in the region fall in the £5,000–£12,000 range. If Discovery finds nothing worth building, you get the full £1,500 back — and if we go ahead, it comes off the build. You own everything I build, with no ongoing licence costs.
Yes. For Discovery in particular, being on-site often produces better results than a video call — especially for hospitality businesses where the operation needs to be seen to be understood. I'm based in Caterham and can reach most of Surrey and South London within 30–40 minutes.
Primarily hospitality businesses (restaurants, hotels, catering operations, event venues), logistics and transport operators, and professional services firms. If you have a team spending significant time on repetitive admin work, the initial conversation is free and I'll tell you honestly whether automation makes sense.
Both. I'm based in Surrey and work locally and nationally. For clients outside Surrey and South London, the process is identical — Discovery, fixed-price build, handover — conducted remotely. The on-site advantage applies mainly to the Discovery phase, which is optional for businesses where remote mapping works well.
Free 30-minute call — I'll ask about your operation and tell you honestly whether AI automation makes sense. On-site Discovery available across Surrey and South London. No pitch, no pressure.
Book a free readiness call